Question 1

Is GrowHealthGlobal a hospital or clinic?

Accepted Answer

No. We are a coordination and travel-planning service. All diagnosis and treatment are provided by independent, licensed hospitals, clinics and doctors.

Question 2

Who actually treats me?

Accepted Answer

The hospital, clinic or practitioner you choose after reviewing their treatment plan. Your doctor makes all clinical decisions.

Question 3

How is my treatment plan and cost decided?

Accepted Answer

You share your medical history and goals. The matched provider reviews your case and sends a written treatment plan and itemised estimate before you commit to travel.

Question 4

What happens if my doctor says I'm not fit to travel or sightsee?

Accepted Answer

You follow their guidance. Recovery time and any sightseeing are scheduled only once your treating doctor clears you.

Question 5

Can family members travel with me?

Accepted Answer

Yes. Let your coordinator know when planning so accommodation and itinerary can account for companions.

Question 6

What languages do you support?

Accepted Answer

[List of supported languages — to be confirmed]. Interpretation can also be arranged with partner hospitals where needed.

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